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A Visual Gallery of Crimes and Incidents in the Shadows

In the middle of the night an individual threw an alcohol bottle threw our entry door window.
Man walking by Urbanna with an axe while Securitas guard leans against his car, watches him and doesn't call the police.
People camping across from Beatriz and Ed Schweitzer Haven, which is next to Urbanna's parking lt, the Sprague Viaduct and use our lot to do drugs, toilet facilites, and hide.
Caught in the Act: Theft of Our Handcrafted Hanging Baskets — A Blow to Our Curb Appeal and Community Spirit.
Look at the Front of Our Old Urbanna Building at 168 South Division Street which is on the Historic Register.
Gunpoint Robbery at Urbanna: Proof That the City and Catholic Charities Negligence Has Turned Danger Into a Daily Reality
Our blank awning for marketing is blank for a reason, NOT-by-CHOICE, But for Protection.
Overflow from House of Charity: When the Shelter Can’t Hold Them, Our Business Paid the Price.
Police frequent our area, from Marilee to Donna Hansen down to House of Charities, over to Beatriz and Ed Schweitzer Haven (across from Urbanna), and everywhere in between, trying desperately to control the chaos.

Urbanna created a special youth-focused haircutting and color station, designed as a safe, welcoming space for children and teens — with its own entrance, separate from the main spa and salon. But that dream was shattered when high-velocity projectiles struck the room’s triple-pane window, piercing through two layers of reinforced glass.

The shots came directly from across the street, where Beatriz and Ed Schweitzer Haven and Frontier Behavioral Health operate. This chilling act confirmed that the area was not safe. In an instant, not only was the security of our young clients and staff thrown into jeopardy, but an entire branch of our business — built to nurture the next generation — was wiped out.

Notice Frontier Behavioural boarded up all the windows surrounding their business.

Forced to close our youth services permanently, Urbanna suffered devastating financial losses. What was once a thriving, joyful part of our business became another casualty of the escalating danger surrounding us. Safety is not optional. We had no choice but to act — to protect our team, clients, and their children, we permanently closed the room to serve families.

From Past to Present: The Stretch from 168 to 104 Division Street, Between the Former and New Urbanna

Urbanna Client & Staff Parking 2019-2021, where staff was threatened, harassed and witnessed terrible things.
Clean up of graffiti is a constant job for the owner of Urbanna and other businesses.
Abandoned vehicles have become a persistent issue on our streets, once reported the city will remove after three days.
From Pride to Eyesore: This building marks the entrance to Spokane—and tells a story the city could no longer ignore.
The Gateway to Spokane—Neglected and Crumbling: Our once-proud building now reflects the city’s disregard for its own front door.
Our large picture window was intentionally broken twice in seven years.
Approximately 40,000 vehicles travel Division Street everyday, with a large pedistrian popuation, accidents are happening.
Staff entered Urbanna stepping past scenes of filth and decay—trash, human waste, and the overwhelming stench of neglect created an environment that was not just unsightly, but unbearable. Area located across from Donna and Jacklin Haven.
The City blocked Browne Street with cyclone fencing so street dwellers moved to our street. (Division)
Beautiful murals destoyed insided the viaduct walls meant to welcome visitors and local residents to our downtown and hwy connection passerbys.
What our clients and staff see enroute to Urbanna coming from Browne Street over to Pacific Ave. and down to Division St. where is Urbanna is located.
Due to a blocked sidewalk between the parking lot and our entrance, clients must walk on the street to reach the entrance to Urbanna.
Trash lines the street in front of Donna Hanson Haven and Jacklin Family Haven.
Visitors of the Havens use our parking lot for their toilet.
Four police cars at Beatriz and Ed Schweitzer Haven, across the street our Urbanna staff and clients all watch the unfolding of a crime response in action.
Violent fights, domestic violence occur in front of Urbanna, injured man comes in for water because the city and Catholic Charites do not provide water fountains.
Man steals our blower and runs away. Our employee found him at the bus station and got it back.
Man comes into our entrance around 5:00 pm and masterbates. Our staff and clients were mortified. Of course this lewd conduct went viral amongst our Urbanna staff and customers.
It's not often that one police responds to calls at Beatriz and Ed Schweitzer Haven, it's always more. Photo taken from Urbanna's location.
People under the bridge, the Sprague train overpass, watch and wait for the Beatriz and Ed Schweitzer Haven's tenants come out.
Our parking lot was being used for the sale of children’s bicycles.
Across from Donna and Jacklin Haven. Individuals congregate watching and waiting the Havens and House of Charities.
A man surrounded by a large pile of trash stays in our lot, situated directly across from Donna Hanson Haven, Jacklin House, Father Bach Haven, and the House of Charity — a central spot that allows easy access to tenants from all seven facilities including Marilee and Buder Haven.
When the wind blew, trash from the front of the former Urbanna would blow down the street creating a litter-fest.
Urbanna's Parking lot at 168 So. Division Street invaded by people, we couldn't park anywhere.
One of Urbanna’s custom-designed parking signs lies vandalized and torn from its post, with graffiti — an intentional act that dismantled our efforts to protect the lot and opened the door for increased trespassing and misuse.

A Block Too Far: Staff Stories of Unsafe Walks to Our Parking Lot

The Bullseye of Spokane: Mapping the Seven Facilities in Our Immediate Area

Individuals openly congregate in front of Beatriz and Ed Schweitzer Haven, engaging in visible drug activity. This ongoing issue threatens the safety of our clients and staff.
On Division Street, passerbys shared our view of drugs, trash, graffiti and sometimes violent fights.
Persistent drug activity has driven away residents and visitors, harming our ability to provide a safe, welcoming space for beauty and wellness.
Constant graffiti across the street serves as a stark reminder of gang presence in the area.
Every morning from 2020 through part of 2024, and at times into 2025, groups would gather outside Catholic Charities and stretch around the corner in front our business. They're either trying to enter Beatriz and Ed Schweitzer Haven or waiting for a tenant. We frequently witnessed drug dealing, injections, and violent exchanges filled with profanity. When police cleared them out, they often left behind litter and human waste — sometimes moving into our parking lot to continue their activities. Even after being dispersed, they would often return.
Day after day, illegal and disruptive activities continued. Eventually, Frontier Behavioral hired Securitas guards, Tony and Addison, to move people along, but they were often ignored or yelled at. This went on for over a year. When I spoke to Tony, he admitted the difficulty; after trying to be more forceful, he got in trouble with Securitas. One day, a man carrying a machete approached Urbanna and crossed to the gathering crowd. I called 911, and Tony witnessed the incident. When I later asked for a report, Tony said Securitas and Frontier Behavioral had placed a nondisclosure on all public information.
Gone But Not Forgotten: A Business That Couldn’t Survive the Chaos. The manager of Starbucks was a client of Urbanna. She told me about the repeat tresspassers who disrupted their business constantly. She told me about the time two street people used they’re bathroom to have sex and broke the sink off the wall; resulting in disruptions and damages. Starbuck Patrons stopped coming.
Closed Doors, Broken Dreams: The Fallout of a Failed System. A retired couple poured their hearts, time, and nearly one million dollars into creating their dream winery —an elegant space meant to bring joy, community, and beauty to the neighborhood. But instead of peace and prosperity, they were met with constant challenges: concerns for client safety, intrusion by street dwellers, persistent graffiti, and open drug use and sales just outside their doors.
A Church Helplessly Witnessed the Shuttering of Lives. A once-revered church found itself surrounded by Catholic Charities’ tenants and loiterers, with visible prostitution occurring across the street and open drug use regularly witnessed by Pastor Mike. This deeply troubling scene reflects the unholy reality of a neighborhood overtaken by unchecked activity — enabled by city-backed dominance from Catholic Charities.
The Cost of Neglect: Victims of a Broken Neighborhood. Located at the corner of Browne and 2nd Ave. For years, businesses in our neighborhood fought to survive under conditions no small business should have to endure.
This long-abandoned neighboring business — vandalized, urinated on, with shattered windows and a broken entry door — has sat vacant for over eight years. The fact that it still remains vacant reflects the devalued and unsafe neighborhood thanks to Catholic Charity and city policy.
The former Les Schwab Tire Center, closed and relocated around 2021, now sits abandoned — a magnet for homeless encampments, drug activity, vandalism, and garbage. Once slated for redevelopment into a modern strip mall, those plans vanished. Instead, the boarded-up, graffiti-covered structure remains a symbol of neglect, greeting drivers as they exit Spokane via I-90 or head toward the South Hill.